Email Services

Virus protection

Our email protection service helps you reduce risk, free up network bandwidth and improve productivity by blocking new or emerging email threats before they reach your network. This comprehensive hosted email security solution features a unique combination of a zero-hour threat detection engine, virtualization-based malware detection technology, and traditional signature-based antivirus engines.


Cloud-based email filtering

Our email protection service delivers sophisticated and accurate spam detection. Inbound filtering reduces network bandwidth, minimizes risk, and boosts productivity and server performance by blocking spam and email-borne threats before they reach your network. Outbound filtering helps prevent the sending of inappropriate messages from your network, and guards against harm to the company’s reputation.


Built-in email continuity

This service automatically queues your company’s mail during an outage and makes those messages available in the control panel. Users can easily access and respond to messages while your mail server is offline.

In the event of an issue affecting your mail server, you can simply access the control panel to view queued messages and respond as necessary. No bounce messages are generated, and no advance preparation is necessary – email continuity is built-in and starts working automatically whenever it is needed. Our email protection service includes email continuity, at no extra charge.


Integrated email archiving

Our email protection offers an optional integrated cloud-based email archiving to complete your email security, management and spam filtering solution. Email archiving reduces the load on the email infrastructure, while making it easy for you to access historical messages with simple or advanced search functionality. Emails are archived in three geographically distributed data centers. The data centers have diversified ownership, management and network backbones for maximum reliability. Customers in the EU benefit from a fully segregated message-handling architecture.

To ensure message integrity and to help companies comply with various regulations, the archiving solution provides robust security with 256-bit AES encryption of all communications. Messages are stored in a tamperproof, read-only format.


Simplified maintenance

This service includes a customizable web-based control panel that enables administrators to manage the service and provide users with access to email if the mail server fails. Inbound email detected and blocked by our service is retained in a junk mail quarantine hosted outside your company’s network. These messages can be accessed at any time.

Users can also receive an emailed summary of detected spam messages, with a link next to each message that allows them to identify any potential false positives and release these from the quarantine. These digest messages are sent automatically, and can be scheduled for delivery as infrequently as once a week or as frequently as three times a day.

Administrators have access to detailed message-delivery logs for all inbound and outbound emails, allowing them to easily search for and verify the delivery of any message.


Universal compatibility

Our email protection service is platform neutral. It works with any operating system or mail infrastructure including Microsoft Exchange, Lotus Notes®, GroupWise®, Zimbra®, Gmail™, PostFix, Sendmail and any other SMTP server.

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